| PRIVACY STATEMENT|
The Bluewater Group
values its customers and respects the privacy rights of visitors to this website. The Bluewater Group
has security measures in place to protect the loss, misuse and alteration of the information under our control. Passwords and SSL encryption is used to protect the security of this information.
During the online ordering procedure, we ask you for your name, address, phone number, e-mail address, credit card number and expiration date. This information is used for billing purposes and to properly process your order only. Under absolutely NO conditions will The Bluewater Group
sell its electronic mailing list to third parties.
Users who no longer wish to receive our e-mail newsletters may opt-out by replying with the words "Remove me" in the subject line of your email to: Remove me and you will be immediately removed from our mailing list.
Please feel free to contact us with any questions that you might have regarding this policy at: Questions
| Our 30 Day Policy|
We certainly want your experience with The Bluewater Group to be a good one. |
If you are not satisfied with your purchase for any reason, you may exchange it for another item of comparable value or request a refund.
You may return within 30 days of receipt for a full refund less shipping. (10% restocking fee may apply)
In the unlikely event that an item is found to be defective, a full refund including shipping cost both ways will be issued.
Please include a copy of the original email order acknowledgment, the original packing slip along with a note including your name, address, daytime telephone number or email address, reason for return and the RA number that is issued upon contacting us.
Please send returns to:
The Bluewater Group
8448 Tuttle Rd.
Bridgeport, N.Y. 13030
| Our Shipping Policy|
All orders with destinations within the Continental U.S. will be shipped either Federal Express (5 to 7 days), US First Class Mail (7 to 12 days) or Priority Mail (3 to 5 days) unless otherwise requested.
All International orders are shipped either First Class International or Priority International. Shipping costs will vary based on carrier and customer preference.
Overnight delivery is also available but we normally do not recommend it because it is quite costly.
Upon ordering, if you have special shipping instructions, please state your shipping preferences in the comments box provided on the order form.
We normally have most items in stock but in the event an item is out of stock or needs to be back ordered, it could conceivably increase shipping time by as much as two weeks.